Direct Support Professionals week is a nationally recognized week (http://www.nationaladvocacycampaign.org/newsroom/news/2016-direct-support-professionals-week-september-11-17) that observes the dedication and accomplishments of outstanding Direct Support Professionals and expresses appreciation for their vital contribution to communities across the country. KenCrest is the workplace for over 1,300 DSPs and we would like to recognize them for the valuable role they play each and every day at KenCrest. All we will be blogging about different areas of Direct Support Staff at KenCrest. Here is a story about staff in the Western Montgomery County Community Living.
Mohamed is an overnight RA that has worked at his current location for 9 years. Most recently, he came in to work to do his regular shift and after getting report from his colleague Helen Means who proceeded to leave, Mohamed heard a loud noise in one of the client’s room. He immediately checked and found the resident laying in the bed, flat on his back and his chest partially on top of the resident. He immediately lifted the chest and then assisted the resident up. The resident was unsteady on his feet and started to fall. Mohamed assisted the resident to the floor and resident had bouts of vomit and diarrhea. Mohamed moved fast and called 911 then proceeded to contact on call nurse, PD and house PD. Mohamed cared for the resident until the resident was taken by the ambulance to the hospital. He then started to clean up, his coworker Helen called and he informed her of the emergency. She came back to the house, took all necessary documents and then proceeded to go straight to the hospital. Helen stayed at the hospital with the resident, who already had a pre-existing heart condition, till 7am. Ms. Helen made it a point to relay all relevant information to the nurse, supervisor and PD. She went home only to change and was back at the hospital. Ms. Helen stayed in contact with the resident’s family ensuring them as they fear for his life. Unfortunately the resident passed and both Ms. Helen and Mohamed visited the hospital to say their good byes. Ms. Helen continued her exemplary work once again when another resident at the house got sick. She took her time went with the other resident to the hospital then stayed with him. She continued constant communication with the team. She once again stayed late ensuring that the resident stayed calm since he has a history of physical aggression and in most cases will only calm down for her.
During all this trying time at the house, all the staff working at the house put away their differences and worked effortlessly as a team to care for the residents. I have to say I am blessed to work with such great individuals who treat our residents as a family member. The staff at this house has showed me another reason why Ken crest is the best agency to work for, I will not trade my job for the world.
Prior to being a CHS Virginia worked as an RA for years, during her time at her house one of her resident became quite ill and was given very little time to live. Sissy, as everyone calls her, took her time to ensure that the resident gets his wish by accompany him to Disney. Sissy went along after cancelling a planned vacation she already requested. Sissy made sure the resident had the time of his life and returned with all smiles.
Another reason why I love my job, the people that I’ve had the pleasure to work with are god sent.
Monica Campbell is what I call the Iron lady and here are just a few reasons why; Monica started as an RA and then a CHS. When I first started working for Ken crest I had the pleasure of shadowing her and learned about being a good CHS. Monica not only was a CHS but also does family living. She retired from Ken crest only to return back as a part-time RA. Monica worked with an elderly client and being an amazing woman, she encourages the resident and was able to get our resident that does not like doing many outings to become the outing queen. A couple of months back, the resident got very ill and has been out of the CLA at the hospital then nursing home. Monica took her time to visit the resident daily while at the hospital then when transferred to nursing she continued her visits. She decline any form of payment or reimbursement for mileage as she makes the trip to the nursing home. The resident loves Monica and looks forward to her visit daily. Family and friends were fearful that the resident will not come back to us however with Monica’s care and affection the resident has gotten much stronger and we are all looking forward to her return. Monica had a planned vacation and went away, instead of her enjoying her vacation; Monica called from Jamaica to check on her resident. Once again, passion, dedication and care that is beyond words. The ken crest way!