What is KenCrest’s Enabling Technology Program?


Enabling Technology supports people with intellectual and developmental disabilities gain independence within their everyday lives.

By Sydney Kerelo

Since February 2020, KenCrest’s Enabling Technology department has connected people with disabilities in Pennsylvania to various devices and technology that help them achieve a more self-sufficient lifestyle.

“Often known as assistive technology, Enabling Technology describes a diverse range of devices that promote access and independence across a person’s day,” says Gregg Kelinson, the Assistant Vice President of Innovation.

According to Kelinson, KenCrest uses different levels of technology to help the people we support, varying from voice assistants to chair lifts. Our off-the-shelf items include voice assistants like Alexa or Google Dot, video doorbells, and tablet or phone-based applications. The department also uses intelligent home tech, including smart bulbs, medication dispensers, and oven timers, to help individuals with disabilities live more independently.


An Amazon Alexa on the nightstand in the Smarter Living Home. // Photo by Aubrey Hoffert

“One individual at KenCrest was struggling to get up and out the door in the mornings by a certain time, and the technology solution we came up with was twofold,” says Kelinson. “Besides an alarm clock, a pressure mat was used in her bed. If there was still weight on the pressure mat at 7 a.m., an alert would go off, and a remote employee would then call them to make sure she got up and out of bed.

“Then, to be sure she left for work on time, a sensor was placed on the front door that, if not triggered by 8 a.m., it would send an alert to a remote staff who could then act and help her get to work,” adds Kelinson.

Having customized support like the pressure mat and the front door sensor allows the individual to be independent while remaining accountable. It enables that individual to live on their own while still getting extra help with challenging tasks.

LEFT TO RIGHT: An Amazon Echo Show and the Eufy Security Video Doorbell. // Photos by Aubrey Hoffert

A few of the other people we support utilize technologies like smart switches that connect to a smartphone app and can turn on and off a home’s lights. Many use timed medicine dispensers, adapted styluses, and even induction stoves to make everyday life easier.

Then there are other supports like the Razier Lift chair that limit risks when helping someone with disabilities into a standing or sitting position. Or the Amazon Astro, a household robot that uses Amazon Alexa technology and intelligent motion to monitor the home.

But before assigning someone with a new technology, the department must ensure that the Tech will achieve that person’s outcome goals.

“You always start by looking into that person’s goals, what they want to achieve from using technology,” Kelinson says. “In looking at their goals, technologies are identified for a possible fit or intervention to help them meet their goal. The intervention is always combined with a person-centered assessment identifying the individual’s strengths, needs, abilities, and preferences. This practice involves the care team and the individual for input and information. All this typically occurs within the individual’s home or environment where the goal is to be accomplished.”

Tech success stories start with understanding a wish, dream, or desire of what a person with disabilities wants to accomplish. It can be as simple as wanting to remember an appointment, but no matter the goal, KenCrest helps make those dreams possible.


A Care Tablet in the kitchen of the Smarter Living Home. // Photo by Aubrey Hoffert

As an agency, KenCrest is committed to being “Tech First,” meaning that we always consider technology as a solution to support outcomes. But Tech First means more than just utilizing it; it’s a potential support, not a replacement for staff. Employees must be open to changes and understand how adopting technology as a natural support provides choice, increases independence and self-esteem, and promotes empowerment for all.

Tech First is a commitment to innovation and a willingness to think creatively and differently. More than 20 states have Tech First accreditations, including Pennsylvania, Delaware, and Connecticut.

Recently, KenCrest took its desire for innovation a step further by opening the first Smarter Living home—a charming, ranch-style house that was initially used as a group home but has since been remodeled into a model home outfitted with a slew of Enabling Technology devices that help those with disabilities live more independent. Throughout the home, everything is ADA-compliant, including the height of the kitchen counters open kitchen shelves, and wider walkways. Plus, several technology devices like Amazon Alexa configured devices, Care Tablets that provide health monitoring, and so much more are available.

RELATED: Creating Independent With The Smarter Living Home

The Smarter Living Home is even the home of KenCrest’s Lending Library, funded by a Truist Foundation grant, allowing people we support to borrow technology and test their capabilities. Currently, the home exposes individuals to technology by allowing them to explore the home, try the tech, and decide if it’s the right fit.

Enabling Technology, or Assistive Technologies, creates opportunities for people to engage in their community with greater confidence and a sense of belonging. A philosophy that KenCrest boasts daily, outside of November’s Assistive Technology Awareness Month.