Report a Concern

To Make a Report or File a Concern ~

At KenCrest, it is our intention to conduct business according to the highest ethical standards and in a manner that does not in any way damage our reputation as a responsible, caring, and committed non-profit human service agency.

We value your input and want to hear your concerns. If you are an employee of KenCrest, we encourage you to report claims of misconduct to our Compliance Director or a human resources representative in accordance with agency and divisional personnel policies and procedures. This process is not intended to replace or supersede normal managerial and Human Resources communication channels.

If you are not an employee, we encourage you to call our main headquarters (610) 825-9360 and ask to speak with our Compliance Director.

However, we know that there may be times when you feel the need to report certain concerns anonymously. Therefore, we have selected EthicsPoint to provide us with an anonymous and confidential method in which to  hear your concerns and reports of misconduct.

The information you provide to an EthicsPoint representative by phone or via their website will be sent to a designated representative within KenCrest. You have our guarantee that your comments will be heard and investigated to the best of our ability.

We appreciate your support in keeping KenCrest an ethical company from top to bottom.

To Make a Report

Call (888) 242-4928 (toll free in the US and Canada), or

Select the "Make a Report" link.

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

EthicsPoint is NOT a 911 or Emergency Service

Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

EthicsPoint should not be used to report consumer abuse:

KenCrest must adhere to all state and federal regulatory statutes regarding the reporting and investigation of abuse, neglect, or violation of consumer rights. Any event involving real or potential harm to a consumer must be reported diretly to an agency representative, to be investigated within a specified time period and in accordance with agency policy and procedures.

 

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